Crickex PKR Privacy Policy — Your Information Is Completely Safe With Us

This Privacy Policy crickex pkr (Website: crickexpkr.biz) and applies to all of its services. By using our platform, you consent to the collection and use of your information as described in this policy.

crickex pkr believes that every user's privacy is a fundamental right. That is why we only collect the information that is strictly necessary to provide our services. Your data is never used for any other purpose without your explicit consent.

This policy should be read alongside our Terms & Conditions and Responsible Gaming Policy. For any questions, contact our privacy team: privacy@crickexpkr.biz।

crickex pkr Various types of information are collected. See the details below:

a) Information provided directly (what you give us):

• At registration: full name, date of birth, email address, mobile number, and residential address
• For identity verification (KYC): a copy of your National ID, passport, or driving license
• At the time of payment: mobile wallet number or bank account details
• When contacting support: message content and details of your complaint

b) Automatically Collected Information:

c) Information received from third parties:

• Transaction confirmations from payment processors (Mobile Pay, Nagad, Rocket)
• Identity verification confirmation from verification service providers
• Risk assessment data from anti-fraud services

crickex pkr Your information is used for the following purposes:

• Account Management: Registration, login, and profile updates
• Payment Processing: Secure deposit & withdrawal transactions
• Customer Support: Prompt resolution of your complaints and queries
• Security: Prevention of fraud, money laundering, and cyber attacks
• Legal Compliance: To meet applicable legal and regulatory requirements
• Service Improvement: Improving platform performance and user experience
• Personalized Offers: Showing relevant bonuses and games based on your preferences
• Responsible Gaming: Identifying unusual gaming behaviour to provide appropriate support

crickex pkr Your data is never sold. However, in the limited circumstances below, certain information may be shared with specific third parties:

• Payment Processors: Minimum necessary information shared with Mobile Pay, Nagad, Rocket, and banks to process transactions
• Identity Verification Agencies: Approved verification service providers for completing the KYC process
• Law Enforcement Agencies: To comply with court orders or legitimate legal claims
• Game Provider: Minimum data required for game operation (session ID only, not your name)
• Auditors & Regulatory Authorities: To ensure licensing compliance

All third-party agreements include data protection clauses. They are equally obligated to keep your information secure.

Cookies are small text files stored in your browser. crickex pkr The following types of cookies are used:

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

crickex pkr Your data is retained only for as long as necessary:

• While your account is active: All data is stored securely
• After Account Closure: Retained for a maximum of 5 years for legal compliance purposes
• Transaction Records: 7 years, as required by financial regulatory authorities
• Cookie Data: Deleted at end of session or within a maximum of 1 year
• KYC Documents: 5 years after account closure (regulatory requirement)

Once the retention period ends, data is securely deleted or fully anonymized.

crickex pkrSharing your information with - does not waive any of the following rights:

To exercise these rights privacy@crickexpkr.biz- to email us. We will respond within 30 days.

Please note that in some cases, legal obligations may prevent us from deleting certain data. If so, we will let you know the reason.

crickex pkr To protect your data, we use industry-leading technology including:

• 256-bit SSL/TLS Encryption: For all data transmissions
• Firewall & Intrusion Detection: To prevent unauthorized access
• Two-Factor Authentication (2FA): Additional Account Security
• Regular Security Audits: Twice a year by a third party
• Restricted Access: Only authorized personnel are permitted to access user information
• Data Backup: Regular encrypted backups stored securely

That said, no digital system is 100% secure. We encourage you to do your part as well — use a strong password and never share it with anyone.

crickex pkr-'s services are intended solely for users aged 18 and above. We never knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor's information has been collected inadvertently, the account will be immediately closed and the data deleted.

Parents are urged to notify us immediately if they believe their child is using this platform: privacy@crickexpkr.biz।

crickex pkr This Privacy Policy may be updated at any time. When significant changes are made:

• Advance notification will be sent to your registered email address
• You will be notified of any changes upon logging into the platform
• The "Last Updated" date at the top of the page will change accordingly

Continuing to use the platform after any changes means you accept the updated policy. If you disagree, please contact support to close your account.

For any questions, complaints, or data-related requests regarding our privacy policy, please reach out to our privacy team:

• Email: privacy@crickexpkr.biz
• General Support: support@crickexpkr.biz
• Time: 7 days a week, 9:00 AM — 12:00 AM

We typically respond within 2 business days. Complex data-related requests may take up to 30 days.